Technology and How It Has Improved Housekeeping Operations Research Paper Example

Technology and How It Has Improved Housekeeping Operations Research Paper Example Technology and How It Has Improved Housekeeping Operations Paper Technology and How It Has Improved Housekeeping Operations Paper Technology and how it has improved Housekeeping Operations A Thesis Submitted By Lerone McDonald (ID#)-10T10553 In Partial Fulfillment of the Requirements for the Degree of Bachelor of Science In Tourism, Hospitality, Entertainment Management Excelsior Community College Date: February 28, 2013 According to â€Å"dictionary. reference. com† technology is the branch of knowledge that deals with the creation and use of technical means and their interrelation with life, society, and the environment, drawing upon such subjects as industrial arts, engineering, applied science, and pure science. Technology can also be referred to as the making, modification, usage, and knowledge of tools, machines, techniques, crafts, systems, and methods of organization, in order to solve a problem, improve a preexisting solution to a problem. Technology also refers to the collection of such tools, including machinery, modifications, arrangements and procedures. Technologies significantly affect human resources as well as other areas of the Hotel industry, more so the Housekeeping Department/area. Housekeeping is the act of cleaning the rooms and furnishings of rooms. It is one of the many duties included in the term Housekeeping. Some duties included in the Housekeeping Operations are, but not limited to: Disposing of rubbish Changing washing bed linens Cleaning dirty surfaces/areas Dusting and vacuuming Removing leaves from rain gutters Washing windows and sweeping doormats. The Housekeeping Operations Department is responsible for the cleaning and he upkeep of the Hotel’s guests’ areas, to ensure the areas look better, safer and easier for clients/guest to be accommodated. The housekeeping department plays a very important and vital role in the hotel industry, without such a department lime scale can build up on taps, mold grows in wet areas, bacterial action make the garbage disposal and toilet smell and cobwebs accumulate. Some items that are commonly found in the Housekeeping department are: Vacuum Cleaners Brooms Mops and Sponges Detergents Disinfectants Bleach etc. There are several technologies that have helped to enhance and make the housekeeping department more efficient. Information and communications technology (ICT), is often used as an extended synonym for information technology (IT), but is a more specific term that stresses the role of unified communications and the integration of telecommunications (telephone lines and wireless signals), computers as well as necessary enterprise software, middleware, storage, and audio-visual systems, which enable users to access, store, transmit, and manipulate information. This speaks to the many different types of equipment/infrastructure that can be found embedded within the hotel industry to make work in the Housekeeping Department/area more effective and efficient. Some of these are, but not limited to: PA System Pagers/fax Intercom Inventory Management System Intranet/internet/computers and Biometric System Innovations in the communication system such as the use of the intercom system which is much like the Private Branch Exchange (PBX) makes it easier for the front desk to contact the housekeeping department for any request. Using one line for multiple telephones, you only need to dial a phone number that only requires three-digits or four which is assigned to every department of the hotel. The use of the desktop is very common in the current generation of hotel services. In contrast to the previous hotels, they used manual handwriting, and that also entails a lot of papers that could possible take up a lot of work space. With the use of the computer hardware system, which includes, the keyboard, the monitor, the mouse, and certain pre-installed application into the computer, paperwork and writing may not necessary. There is also software known as the Navis Housekeeping Management system which is used by the housekeeping department to properly monitor room statuses and cleaning of rooms. Once rooms have be cleaned, the information is entered into the Navis Housekeeping Management System which will allow easy access by housekeeping and the front desk department, by doing this both departments are able to know the rooms that are available and also their status. These kinds of hardware also help in the strict monitoring of guests reservation which the housekeeping department have access to so that they will be aware of the amount of guests that have made reservations. This information is vital as it allows the housekeeping department to prepare the rooms beforehand and also to ensure that enough rooms are available to meet the demands. This type of technology also assists with scheduling of housekeeping staff and also to ensure par stock amounts are up to date. Green Technology speaks to the environmental technology (envirotech), clean technology (cleantech) is the application of one or more of environmental science, green chemistry, environmental monitoring and electronic devices to monitor, model and conserve the natural environment and resources, and to curb the negative impacts of human involvement on the environment depletion. Green Technology is also used to describe sustainable energy generation technologies such as photovoltaic’s, wind turbines, bioreactors and solar systems. Sustainable development is the core of environmental technologies. The term environmental technology is also used to describe a class of electronic devices that can promote sustainable management of resources. Green technology is being introduced in all sectors of production and more so in companies and the hotel industry is one such sector. Green technology not only benefits the hotel but it also helps the guest to appreciate the hotel and its environs more. Below are a few direct quotes from which were taken from ecomall. om about different green technology that are being instituted at some hotels. 1. Every morning at our front desk you will hear our guest’s remark in wonder over how well they slept last night, general manager Natalie Marquis says. I believe one reason we get this strong positive feedback is because we stopped using chemical pesticides 20 years ago. Our rooms are ecologically fresh, which allows the human body to relax, enabling our guests to experience a be tter sleep than in other hotels that use pesticides and toxic cleaning chemicals, or even in the guests own homes. 2. Patricia Griffin, president of the Green Hotel Association. She started the association 15 years ago after visiting Europe and learning how hotel quests respond positively to requests for non-daily sheet and towel cycling as a way to save energy and water, and reduce the use of cleaning products. Today you will find her associations desk cards in hotel rooms across America, suggesting to guests that they help the environment by not requesting daily towel and bed-linen cleaning. Various types of technologies are being implemented so as to assist a hotel to become more eco-friendly, one such technology which was developed is the first environmentally smart hotel, yes! Smart Hotel! The Sheraton Rittenhouse is setting a precedent, and is part of an industry that is keen on cleaning for health, and for the environment. The hotel uses 100 percent organic cotton bed-sheets, chemical-free laundry cycles, energy-efficient light bulbs, and palm trees in the lobby with a superb oxygenation rate. Also the lobby’s reception desk is made from recycled soda bottles. A source from the Hotel’s housekeeping operations department also disclosed that all cleaning chemicals are all non-toxic, water-based, hypoallergenic and biodegradable. â€Å"Green-cleaning products also lead to lower regulatory costs, because managers have fewer toxic chemicals to track and fewer chemical-related injuries† added our source. Global Trends in housekeeping speaks to various activities and planned implementations. There are many different trends that are emerging not just within the hotel industry but specifically the housekeeping department. A few trends within the housekeeping department have been identified and are illustrated below. 1. PureRooms- a new company from the US introduced the group to allergy friendly rooms. PureRooms prepare and treat guest rooms; the process removes up to 99% of pollutants from the air, to let your guests breathe easy. It also protects from irritants such as mould, viruses, bacteria, pollen, and yeast to eliminating odours at the source and leaving the room smelling fresh. Rooms treated by PureRooms can be sold with a surcharge. The treatments include; all air conditioning units cleaned and treated with the installation of tea tree oil in the drip pan of the a/c unit, all surfaces in the room treated with PURE clean solution, high ozone shock treatment, PURE shield bacteria barrier, installation in every room of the electronic air purifier and allergy friendly bed encasements. 2. Inner Scents- an Australian invention of guest products that have an aromatherapy component to their manufacture. Ironing board covers which waft with subtle smells of herbs are a part of this company’s line of products along with other products such as pillow inserts. 3. Optii Solutions- introduced a new Housekeeping software system Optii Keeper, which revolutionizes the way housekeeping operates. This is the worlds first automated, intelligent housekeeping solution for hotels developed by Hoteliers for Hoteliers and with Housekeepers for Housekeepers in conjunction with Intercontinental Hotel Group. Optii Keeper has proven to save up to 20% of housekeeping payroll costs and up to 40% of Supervisor time. It eliminates 80% of phone calls between front office and housekeeping departments and creates a motivating environment by fairly spreading workloads among team members ( optiisolutions. com/en/index. php? id=1, 2012). This helps to improve quality and staff morale and the system saves at least two hours every morning by automating the room allocation process at the push of a button. The housekeeping management team can see in real time if the housekeeping teams are ahead of schedule, on time or behind schedule and the system virtually eliminates the current expense of overstaffing or understaffing by forecasting staffing needs. Conclusion Modern technology is a driving force behind the overall development and sustainability of many sectors and the tourism sector is one such, which has benefited immensely from the advancement in technology, more specifically the housekeeping operations of hotels. Information and Communications Technology (ICT) is one such advancement in technology which has positively impacted the housekeeping department. Technology has also helped to better manage the housekeeping departments more effectively and efficiently. Green technology is another element that has greatly impacted the operations of the housekeeping department through programs such as eco-friendly rooms and smart hotels. Advancement in Green technology has helped the housekeeping department manage its resources better. With more and more hotels adopting Green technology this sees them becoming more environmentally friendly. Global trends also impacts on the operations of the housekeeping department, as new technologies have and are being developed to improve the overall efficiency of housekeeping operations. Trends such as new and improved technologies that foster effective communication between housekeeping and all other departments, advanced equipment such as washers that do everything from dispensing of cleaning agents in correct amounts and the correct type of linen, are just a few global trends which have emerged within the housekeeping department. In concluding, the housekeeping department has been impacted by technology in many ways. The advancements in technology have allowed the housekeeping to be more efficient and effective in performing its functions to the highest level. References Books and Printed Document: Brewer, P. et al. (2008). Current and Future Use in the Hospitality Industry. Bunduhn, R. (2010). Hotel Industry Urged to get Technology Up to Speed. The National Gretzel, U. et al. (2010). Information and Communication Technologies in Tourism 2010. SpringerWienNewYork. Ferdinand Berger SohneGesellschaftm. b. H. , 3580 Horn, Austria Internet sources: (n. d. ). Retrieved from entrepreneur. com/article/201838 (n. d. ). Retrieved from ecomall. com/greenshopping/1greencleaning. htm

How are the ideas of legitimacy and identity used in politics and Essay - 1

How are the ideas of legitimacy and identity used in politics and social movements - Essay Example They seemingly claim to fight for minority rights, equity, or fairness but on the sidelines, they advocate for external interests like cessation, revenge, exploitation of foreign resources, political supremacy, or independence. One of such groups may include the whites in the world. Indeed, the Whiteman is arguably the most powerful ethnic group in the world and is physically set apart from other groups. Actually, the whites enjoy many privileges in the world as compared to other groups though they constantly deny that (McIntosh Web). We have seen in various occasions, the whites receiving favors in accessing resources like education, health care, and even employment. At the same time, they hold a certain identity from their language, color, and way of doing things, and quest to remain powerful, and most innovative (McIntosh Web). Indeed, when the whites went to Africa and other nations during the colonial period, they had the pretense of spreading Christianity and discovering new things yet it is logical that they sought to expand their dominance in the world, exploit resources in those countries, acquire free labor, spread their western culture, and influence the political direction in those countries. M ost recently, the whites in America will always seek to have their say in the politics and public debates of the most powerful nation on the world. Indeed, when Obama was seeking presidency questions of whether he is white or black took center stage. Additionally, the white in America influences world politics in the name of advocating for democracy. Indeed, most Arab countries that experienced the Arab Spring equally encountered the white influence where the whites called for and aided the removal of political leaders in those countries. In doing this, the whites presumably occupied a strategic position to benefit from the woes of such nations. Actually, the whites claim to fight for and hold the world democracy yet they only assent to laws that

For this I want to discuss Paul's Case by Willa Cather on a sociology Research Paper

For this I want to discuss Paul's Case by Willa Cather on a sociology based . I need sources that I will use and explain about it. At least one primary source and at least 3 secondary sources - Research Paper Example Most of her terminologies are symbolic, and the source will help in unraveling the symbols. It is essential to explore Paul from separate perspectives to make a non-biased judgment. In addition, it provides an insight on whether what Paul’s condition is a disorder, or it is a normal human behavior. Terrell Scott Herring’s article suggests that Paul distances himself from the society. His lifestyle distances him from social confines, identity, and sexuality. Paul feels like somebody is constantly watching him and in consequence, he is subconscious. His excessive gestures and nervous tics perplex his faculty teachers. In addition, Herring presents the characteristics of other late nineteenth-century males in comparison to Paul. The source is useful because it analyzes and explores Paul’s lifestyle. The author looks at Paul’s identity and sexuality in a wider context. In the end, it is easy to characterize Paul as a separate individual from the society. The comparison supports my paper because I can relate Paul with other people in the society and understand his identity in a neutral manner. Sherry Crabtree’s article discusses the significance of flowers in "Pauls Case." His red carnation is perceivably a talisman, which alienates him from the world. Even so, his teachers see it as a source of defiance. For instance, he walks into class with a colorful shirt that does not show any remorse. The source also mentions several other instances of flowers, which also characterize Pauls desires and show his alienation from the world. The source will support my paper because it will aid in understanding the role of the flower in Paul’s life. The role of the flower is quite confusing, but Crabtree provides an insight on its purpose in his case. The flower defines his life and affirms his identity as an individual, and not a collective thinker. The source is also valuable because it expands the interpretation of the essay. In addition, it

Max Dupain Essay Example for Free

Max Dupain Essay The sunbaker was taken in 1938 Some of the artistic intentions and reasons that Max Dupain has taken this photograph exactly in this way are that max Dupain has deliberately faded away the background in this photograph to highlight and draw the eye upon the picture of the man. He may also have decided to fade the background, as the way the sand blends in with the skin colour of the man, adds to Dupain’s theme of â€Å"beach culture†. Max Dupain has also taken this photograph as a full body close up of the man, which suits the photograph more. Like many of Dupain’s photograph, this photo is taken and has association with the beach. The atmosphere, from looking at the photograph, is quiet and unruffled and the mood can be described at peaceful; the conditions that most sunbakers love. This photograph focuses on the way that this scene was captured, as well as the man and the features he possesses. The Sunbaker by Max Dupain was an interesting photograph and the way he did it portrayed his theme of â€Å"beach culture† very well. By Maddi Meldrum

Essay --

Genetic resources are species, subspecies or genetic varieties of plants, animals and microorganisms that currently provide important goods and services or may be capable of providing them at some time in the future. Given the rapid increase in biotechnology and limitations of current knowledge, virtually all plants, animals and microorganisms qualify as genetic resources. The main focus is plants in medicine where by the points, herbal medicine, aspects of the economy and eventually conflicting interests between local livelihood and commercial industries, the value of exploitation of the ecosystem for the human economy, plants impact on medicine, public concerns and criticisms regarding the use of genetic modified crops usage and the factors that affects socio-economy and economic value of the medicinal plants are addressed clearly. The use of herbal medicine seek to explain whether the products used while extracting the medicine is of best quality or not and if it is health and safe. Plants have been used in medicinal purposes such as well-being enhancing, protection from evil spirits and to protect from lightning. Modern medicine is expensive and cannot be easily accessed by the poor people therefore it is better for them to go for primary healthcare. Herbal medicine is also highly in demand in the developed world because it is believed that it is safe and has fewer side effects. World Health Organization survey indicates that about 70-80% of the world population particularly in the developing countries rely mainly on herbal medicines for their primary healthcare (WHO, 1998). In Nigeria the usage of traditional medicine has been put in place in order to meet everyone’s healthcare system since the western medicine only caters f... ...a socio-economist I might say the use of GM crops in medicine have benefits to the natural ecosystem by greatly reducing the soil erosion, providing habitats to small creatures and reducing the loss of groundwater, this really means the restoration of the exploitation done on the ecosystem for the human economy. â€Æ' REFERENCE LIST Cocks, M. and Moller, V. 2002. Use of indigenised medicines to enhance well-being: A South African case study. Pp.387-397. Gowon, B.A. and Goon, D.T. 2010. Health sector reforms in Nigeria: The need to integrate traditional medicine into healthcare system. African Journal for Physical, Health Education, Recreation and Dance. 16(3). Pp.373. http://bmb.oxfordJournals.org accessed on [25/02/2014] WHO. 1998. Quality control methods for medicinal plants: determination of microorganisms. World Health Organisation. Geneva: Swirtzerland, pp.64-73.

Discussion of the history of cosmetics Essay

The dawn of modern cosmetics began divided into the following categories: Grolier (2005: 188-191). a. Powders – face powder usually contains talk, chalk, kaolin, and mixtures of zinc oxide, titanium oxide and various powdered pigments. Properly prepared, this mixture spreads easily, adheres to the skin, and absorbs some moisture. b. Emulsions – these are fine particles of oil dispersed in water. Vanishing creams and cold creams are examples of emulsions. Thinner emulsions, which contain more water relative to the oil content, are used as cleansing lotions and hand creams. c. Lipsticks – this is made up of oils, such as castor oil, mixed with waxes and pigments or dyes, and hardened into molds. Since the materials used in manufacturing lipsticks are actually taken into the body, the choice of ingredients is limited to those which are known or assumed to be non-toxic. d. Eye Makeup – these are eyebrow pencils, eye shadow, and mascara are, like lipstick, compounds of oil, wax and pigments. They, too, must be made of non-toxic or non-injurious materials. Cosmetics have come a long way in modern history and played a significant role in adorning both men and women for various occasions. It has been so widely-used that its functions have traversed into extremes for beautification purposes – it can either conceal or flaunt an asset of a person. It can serve as mask or a highlighter. This just means that it has the ability to change the appearance of the person according to the manner it was used. At the end of the day, personal psyche dictates that every person intends or strives to become pleasant to the eyes of the millions of people around him or her. What is beautiful has also changed over the years. The definition of what is beautiful goes across regions, beliefs, religion and societal perceptions. Burke (2003:75-77): According to the twentieth century philosopher Charles Hartshorne, â€Å"Beauty is the centerpiece of this classical trinity and that nothing in our experience is exempt from the touch of the beautiful†. Beyond aesthetics, what is beautiful is how one perceives it to be, in that if he or she can find beauty in there. Therefore, the quality of what is beautiful has emerged from mere prettiness or elaborate ornamentation into an instrument of life towards survival in the continuous evolution of life in this planet. It can be found that the link between biology and beauty has dictated the development of humans and other species. Scientific studies strengthens the debate that the beautiful will emerge as the survivors given that their counterparts find them more attractive than the rest and that they are perceived to produce the most beautiful offsprings. In this biological quest for a successful and healthy reproduction process, the preference is indeed given to those mates who appear healthy. A healthy individual is visually manifested in their skin and hair, by the movement of their body, by a proportioned and toned body. These are the people judged to be beautiful. If the experts are correct in these assumptions or scientific observations, men usually look for women who appear young and fertile. This is where cosmetics leverage onto. Burke (2003:75-77): The cosmetic industry tries to address this so-called â€Å"need† that women continue to appear young despite already going beyond their fertile or child-bearing years. Nevertheless, beyond the need to reproduce our genes, the core of beauty still delves on the ability of a person to identify and bring out the beauty in their lives. We need not generate only life in this world, but also generate beauty that will make life even more worthwhile. It is the appreciation of beauty in our surroundings even without the use of any form of artificial adornment such as cosmetics that will enable one to realize the beauty of life, that it is worth-knowing and worth living after all. Given how important the nation for beauty is perceived across nations, and beyond borders, how cosmetics value this perception and its effects to the human well-being is crucial. Dermatological diseases have sprung in the recent years that come in a range from minor cosmetic problems to even life-threatening problems, as displayed in some disorders commonly due to skin differentiation processes. Zeeuwen (2004:176). With this statement, one should also be vigilant and be a knowledgeable end-user of these products that attempt to change certain elements of your natural state of appearance or being to some extent. The law of economics reminds us that with in every level of quality increased, price is directly affected as it is directly correlated.

Organizational Culture at Chrysler - 2332 Words

Organizational culture Organizational culture can loosely be defined as the shared assumptions, beliefs, and normal behaviors (norms) of a group. These are powerful influences on the way people live and act, and they define what is normal and how to sanction those who are not normal. To a large degree, what we do is determined by our culture. Organizational culture is similar to, say, regional culture. The same person in different organizations (or parts of the same organization) would act in different ways. Culture is very powerful. (One example is the cultural change effort at British Airways, which transformed an unprofitable airline with a poor reputation into a paragon of politeness and profit). An example: Cultural change at†¦show more content†¦Rather than have a small number of people control new products, Jeep/Truck product manager Jeff Trimmer said planners were speaking out for customer wants and needs in the initial stages...and working along with each of the various functional groups...The role becomes more advisory. Everyone who would be involved participated to harness the best ideas and creativity. Even the assembly line workers were included; with the new Ram trucks, they were working with engineers six months before production started. Mechanics were consulted early, to help prepare the cars and trucks for real-life maintenance. Product teams followed vehicles through their development to identify systems and process issues. Today, we feel we have a lot more facts, and more of a groundswell of information that comes from groups of people who know exactly what were trying to do, reported Robert Johnson of Dodge Trucks. Agreeing on Objectives One change which helps to keep projects pure is setting down objectives clearly, at the beginning. Core objectives were agreed on at the beginning by all parties; because Everybody agrees up front and we stick to the plan, (Bernard Robertson, Jeep/Truck team), there were no last-minute changes in focus, which can result in expensive disasters (such as the Corvair, Vega, and Fiero). Because everyone was involved in setting goals, they took responsibility for living up to them. Learning Changes in the way cars were made beganShow MoreRelatedOrganizational Culture Of The Chrysler Group1283 Words   |  6 Pagesare several layers of organizational culture. Three of which consist of observable artifacts, espoused values and basic assumptions. The Chrysler Group has a certain culture that has existed for decades. Due to the fact that they had to file bankruptcy, this culture needed to be changed. 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